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When not to measure - why business performance management can fail

Today we've been reading up on the views of Dr Chris Ford FCA, fellow of the ICAEW and academic advisory member to the Finance and Management Faculty Committee.

Some great insight into why sometimes the measurement systems we use don't always result in the behaviours our businesses need, but also what you might do about it.

Download a copy here: When not to measure

 

In summary the key headings were:

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